Your personal data matters to us. This Privacy Policy explains exactly what information 77pinas collects, how we use it, and the steps we take to keep it safe for every player in the Philippines.
Last updated: 2025. Applies to all players accessing 77pinas from the Philippines.
We only collect what we genuinely need to run your account, process your deposits, and keep the platform secure for all Filipino players.
When you create a 77pinas account, we collect your name, date of birth, email address, and mobile number. This information is required to verify your identity and ensure you meet the minimum age requirement of 21 years old as mandated in the Philippines. We also collect your preferred username and a securely hashed version of your password — we never store your password in plain text. Your registration details are used solely for account management, identity verification, and communication purposes. You may update most of this information at any time by accessing your account settings.
To process deposits and withdrawals in Philippine pesos, we collect transaction records including amounts, timestamps, and payment method references. We do not store full card numbers or complete e-wallet credentials on our servers — payment processing is handled through secure, encrypted channels. Transaction history is retained to comply with financial record-keeping obligations under Philippine law and to assist with any disputes you may raise. Deposit and withdrawal records are accessible to you at any time through your account dashboard. If you have questions about a specific transaction, our support team can assist using the contact details provided on this site.
When you access 77pinas on your mobile device or browser, we automatically collect certain technical data such as your IP address, device type, operating system, browser version, and session duration. This data helps us optimise the platform for the devices most commonly used by Filipino players and to detect unusual login activity that may indicate unauthorised access. We also collect information about which pages and games you interact with, so we can improve navigation and surface the most relevant content. Usage data is analysed in aggregate and is not used to build individual advertising profiles. You can limit certain types of data collection by adjusting your browser or device privacy settings.
If you contact us with a question, complaint, or request, we retain a record of that communication including your message content, the date and time it was sent, and any follow-up correspondence. This allows us to track the resolution of your issue and maintain a consistent support experience across interactions. Communication records are stored securely and are only accessible to authorised support staff. We may also send you service-related notifications such as deposit confirmations, security alerts, or policy update notices — these are not marketing messages and cannot be opted out of while your account is active. If you have opted in to promotional communications, you may withdraw that consent at any time by contacting us.
Every piece of data we hold has a clear, legitimate purpose. Here is a straightforward breakdown of how your information is put to work at 77pinas.
Your registration and login data is used to authenticate your identity each time you access the platform, ensuring only you can manage your account. We use your contact details to send essential service notifications such as password reset links, deposit confirmations, and security alerts. Age and identity verification data is used to confirm eligibility in line with Philippine gaming regulations. Account data is never shared with third parties for their own marketing or commercial purposes. We retain this data for as long as your account remains active and for a reasonable period thereafter as required by law.
Aggregated usage data helps our team understand which features Filipino players find most valuable and where the experience can be made smoother. We analyse session patterns, game interaction rates, and navigation flows to prioritise development work that benefits the widest range of users. No individual player is singled out in this analysis — all improvement decisions are based on anonymised, aggregate trends. Feedback you submit through support channels may also inform product decisions, though it is always handled confidentially. Our goal is a faster, more intuitive platform that works well on the mobile devices most commonly used across the Philippines.
We use device and session data to monitor for suspicious activity, including unusual login locations, rapid account switching, or patterns consistent with fraud or money laundering. Where we detect a potential risk, we may temporarily restrict account access while we investigate — this is done to protect both the player and the integrity of the platform. Transaction records are retained to meet our obligations under Philippine financial regulations and to support any investigations requested by relevant authorities. We cooperate fully with lawful requests from Philippine government agencies and law enforcement. Our compliance processes are reviewed regularly to ensure they remain aligned with current legal requirements.
You are in control of your personal information. Below are the rights available to you as a 77pinas player based in the Philippines.
You may request a copy of the personal data we hold about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, readable format. Simply contact us using the email address listed in the footer of this page.
If any of the information we hold about you is inaccurate or out of date, you have the right to request a correction. Most basic account details can be updated directly through your account settings, while other corrections can be requested via our support team.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected. Please note that some data must be retained for legal and regulatory compliance even after account closure. We will clearly explain what can and cannot be deleted when you make a request.
You have the right to object to certain types of data processing, including any direct marketing communications you may have previously consented to. To withdraw consent for marketing messages or to raise an objection to how your data is being used, contact us at the email address shown in the footer below.
77pinas uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used. Essential cookies are required for the site to function correctly and cannot be disabled. Analytical cookies help us measure page performance and identify areas for improvement — these are processed in aggregate and do not identify you personally. We do not use third-party advertising cookies or share cookie data with external ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features of the platform.
If you have any questions about this Privacy Policy or want to exercise your data rights, you are welcome to reach out to us directly. You can also visit our FAQ page for quick answers, or head to Responsible Gaming to learn about the tools available to help you stay in control of your experience on 77pinas.